Effective Date: 06-01-2025
At NVCHub.com, customer satisfaction is our priority. Due to the nature of our digital services, we maintain the following refund policy:
1. Service-Based Refunds
- Refunds may be issued only if work has not commenced on your project.
- Once project work has begun (e.g., design drafts delivered, SEO reports run, etc.), refunds are no longer eligible.
2. Custom Orders
- All custom work (e.g., website development, logo design) is non-refundable once the order has been initiated.
3. Payment Gateway Integration
- We offer a full assessment before integration. If a solution is not possible after assessment, a partial refund may be provided based on time spent.
4. Maintenance & Management Services
- These are billed monthly or annually. Cancellation can be made before the next billing cycle. No partial refunds are given for unused time within a paid billing cycle.
5. Dispute Resolution
- If you are unsatisfied, please contact us first at sales@nvchub.com. We will make every effort to resolve the issue amicably.